IMPACT & DAMAGE

Depending on how the water got into your house, you may have some impact damage. Often, floodwater comes in through cracks in the walls and foundation. Sometimes, though, floodwater can also burst through low windows. If you have this kind of impact damage, we can fix it.

WATER ABSORPTION

Once the water gets into your house, different surfaces can absorb it. You probably have a lot of porous surfaces in your home. Your walls, for example, can soak up liquids. And so can your soft furniture, carpets, and certain types of hard flooring. Wood that absorbs floodwater can rot, leaving structures weakened. We often have to replace materials that absorb floodwater.

BACTERIA & CHEMICALS

Because floodwater is technically rainwater, we often think that it falls directly from the sky before it gets into our houses. However, that’s not usually the case. Water moves fast. The floodwater in your home may have traveled hundreds of miles before it got to your house. It probably went through sewers, chemical plants, and other dangerous places. This means that it picked up all sorts of toxins along the way.

AIR QUALITY

You don’t have to touch the water to get sick from its bacteria and toxins. Floodwater creates humid environments. When moisture gets into the air, you and your family can breathe it in, getting all of those toxins into your lungs.

MOLD

Mold can stick around long after the floodwater goes away, which is why we always check for mold before we leave after flood restoration. If you or any of your family members deal with health problems like asthma or allergies, mold can make those issues worse. Mold is especially tricky to get rid of because every last bit must be removed properly. Otherwise, it will simply grow back.

PLANNING PHASE

First, and most importantly, get yourself and your family away from the water. We already mentioned that floodwater contains harmful substances. Leave the cleanup to the professionals. Don’t endanger yourself or your family by trying to clear the water yourself.

EXTRACTION & DRYING

Next, we’ll get rid of the water so that it doesn’t cause any further damage. We have premium industrial-grade sump pumps that will extract the water from your house. After that, we’ll use high-power fans and other drying methods to dry every single surface. If any water is left behind, it gives mold the chance to grow. That’s why we commit to drying every nook and cranny.

DISPOSAL & CLEANING

As we mentioned above, we may have to dispose of some damaged items. This may include the plaster in the walls, carpeting, and other upholstery. We’ll safely dispose of any unsalvageable items before we begin restoration. Next, we’ll clean and disinfect every surface that might have touched the floodwater. Even after the water is removed, the germs stay behind. We use safe but powerful cleaning solutions to disinfect all surfaces. We’re extremely careful and thorough during this step. We take our clients’ health very seriously, and we want to remove all health risks. Our cleaning process includes an air quality check. Our fans will remove the humidity from the room, but we’ll also check the air ducts and vents. This way, we can make sure that your home has clean and safe air when we’re done.

STAY AWAY FROM THE WATER

First, and most importantly, get yourself and your family away from the water. We already mentioned that floodwater contains harmful substances. Leave the cleanup to the professionals. Don’t endanger yourself or your family by trying to clear the water yourself.

TURN OFF THE POWER

Floodwater doesn’t only contain dangerous contaminants. It can also cause an electric shock if you touch it. If the water is touching a power source, it will conduct electricity to anybody who contacts it. To avoid electrocution, turn off the power to any affected areas right away.

CALL AFTERDISASTER-METROLINA

Your next step is the easiest one. Just call AFTERDISASTER-Metrolina. We’ll be there in about an hour, and we’ll take care of everything else.

Like we said, your AFTERDISASTER-Metrolina team will arrive in about an hour. It doesn’t matter what time you call. Floods don’t care about regular business hours, which is why we have a 24/7 emergency service. When you call, we’ll pick up the phone.

You wouldn’t let just anybody take care of your house. You want to hire a professional, trustworthy team who can help you get back on your feet. AFTERDISASTER-Metrolina is that team, and we have the certification to prove it. Ask us about our certification from the IICRC and the state of North Carolina. We earned those certifications because we met their objective standards.